Frequently Asked Questions:
What’s the difference with the waters we offer?
Mountain Valley Spring Water
In a remote Arkansas valley of Ouachita Mountains, on two-thousand acres of protected forest is a natural spring. The legendary water that flows from it began its journey over 3,500 years earlier, slowly filtering through 1,600 feet of layered mineral-rich stone.
MVSW Still Water
Our water is sodium-free with a naturally detoxifying pH and rich blend of calcium, magnesium and potassium. Our water has a naturally balanced pH range of 7.3 to 7.7.
MVSW Sparkling
Our sparkling water is the same pure spring water, with natural CO2 added for carbonation. Also try our delicious zero-calorie flavored sparkling waters, bubbly with just a hint of natural fruit essence.
Altamont – North Carolina Spring Water
Straight from the Nantahala National Forest, Altamont Natural Spring Water is just the way Mother Nature planned… clean and crisp. We bottle all of our Altamont in house, assuring its purity. Altamont has an average pH 7.2 with low mineral content. We don’t remove any of the natural minerals that are essential for our body’s health and wellbeing.
Carolina Natural Spring Water
Our protected source is monitored regularly to ensure the best quality product for our customers. As deemed by the EPA, a water source is considered “spring” when it originates from an underground aquifer.
Virtū Distilled Water
What size bottles do we offer?
We have bottle sizes to fit your every need. From the small individual bottles up to the five-gallon bottles and everything in between.
Below is a size chart to help you decide what’s best for you:
How much do bottles weigh?
Five Gallon Glass Bottle
- Weight is approximately 53 lbs.
- Spill-proof cap
- Compatible with most 5-gallon water coolers
2.5 Gallon Glass Bottle
- Weight is approximately 30.5 lbs.
- Spill-proof cap
- Compatible with most water coolers
Three Gallon Plastic Bottle
- Weight is approximately 27.5 lbs.
- Easy carry handle
- Spill-proof cap
- Compatible with most water coolers
Where do we deliver?
We proudly serve the following areas in the Carolinas
Our delivery services are available in both North Carolina and South Carolina. You’ll see our trucks on the roads in over 26 Counties.
Our hassle-free water delivery service ensures you always have fresh bottles on hand when you need them. You can set up a regular schedule for your household or business that can be adjusted to fit your needs. No more lugging heavy cases home from the grocery store or worrying about running out of water at the office – we’ll make sure you have everything you need right at your fingertips.
North Carolina Counties:
- Graham
- Swain
- Macon
- Jackson
- Haywood
- Transylvania
- Madison
- Buncombe
- Henderson
- Polk
- Rutherford
- McDowell
- Mitchell
- Yancey
South Carolina Counties:
- Oconee
- Pickens
- Greenville
- Spartanburg
- Laurens
- Cherokee
- Union
- Greenwood
- Anderson
- Abbeville
Tennessee Counties:
- Carter
- Washington
How can I order delivery?
Order online:
You can simply add items to your cart here on our website and check out. We will verify that you are within our delivery area. During the process you can select a desired delivery date, add a tip for your delivery person. You can also choose to rent a dispenser at the time of the order. We’ll set up an account for you once the purchase is complete.
Order by phone or email:
If you’d rather send us a request, you can give us a call or email your order:
Phone: 800.627.1062
Email: orders@mountainvalleywaterasheville.com
Be sure to leave your name, phone number and a time that is best to reach you to confirm delivery details. Also include the product information… product name, size and quantity. For new clients, we do require a deposit on large bottled water jugs.
How quickly can I get delivery?
Our trucks are on the road five days a week, when you place an order, we can get it on the next truck delivering in your area.
If you’re in immediate need of water, the fastest way is to pick it up from our dock during regular business hours at:
299 Haywood Rd
Asheville, NC 28806
Do I need to be home for a delivery?
No. Most of our home deliveries are to a front porch or designated location that drivers can access on their own. Simply leave your empty jugs where you would like drivers to replace them with fresh bottles.
What are your hours?
Office Hours
Monday-Thursday
8:30 am – 4:00 pm
Friday
8:30am- 2pm
After hours emergency:
call or text 828.242.6017
Delivery Hours
Monday-Friday
7:00 am – 6:00 pm
Locations in NC & SC
Mountain Valley Spring Water
299 Haywood Rd
Asheville, NC 28806
Phone: 800.627.1062
Mountain Valley Spring Water
507 S. Old Piedmont Highway
Greenville, SC 29611
Phone: 877.254.5105
Can I pay my bill online?
- Pay your bill online
- Change your credit card for payment
- Change your delivery order
- Skip delivery
- View delivery date
- Request new equipment
- Request equipment exchange
- Edit account information
How does it work for current clients?
- Go to our website: MountainValleyWaterAsheville.com
- In the top navigation click: “Pay Bill/Account”
- Fill out the information and create a password (be sure to write down your new password)
- Click “Create Account”
- Follow the instructions
Once created a New Customer account, you can set up a payment profile using a credit/debit card or ACH which will then be billed following each delivery or pickup.
Do we charge deposits for new clients?
What are the benefits of Spring Water?
Drinking spring water has a great many of benefits, which make it a popular choice among many health professionals.
Here are five benefits of drinking spring water.
- Hydrates the body: Proper hydration is essential for overall wellness, and spring water has a unique balance of electrolytes that can help to hydrate the body more efficiently, in comparison to regular tap water.
- Boosts immunity: Drinking natural spring water regularly has been linked to better immune system function. Its high mineral content supports the body’s immune system by improving the production of white blood cells while reducing inflammation and oxidative stress.
- Promotes healthy skin: Spring water is enriched with essential minerals, which can improve skin health and help to keep skin supple and hydrated, from the inside out.
- Mineral content: Spring water is full of natural minerals such as calcium, magnesium, and potassium, which can help to restore critical minerals that are often depleted due to everyday activity, and stress.
- Wellness benefits: Spring water has been said to have therapeutic and healing properties. Its natural filtration process gives it the ability to remove toxins from the body, improve digestion, support detoxification, and reduce inflammation which can lead to improved overall wellbeing.
Why spring water and not tap water?
Spring water comes from underground sources, and is naturally filtered through soil and rock. Tap water is treated with chemicals and generally comes from surface sources like rivers or lakes. The fewer chemicals you have in your water, the less your body has to process.
Is MVSW of Asheville locally owned?
Yes, we’re a locally woman-owned and operated company. We’re not just a team, we’re more of a family. For over 50 years we’ve been bottling and delivering water and other products to folks in North Carolina and South Carolina. We deliver much more than our products… we deliver connection.
When you meet our staff, you’ll understand what we mean. It isn’t about providing the best products and service possible. . . It’s about you.
